Student loan debt collectors were allowed to garnish my S.S.D.I. monthly benefits throu...

GetHuman-bashfu's Dispute a charge issue with Direct Express from March 2019

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The issue in GetHuman-bashfu's own words
Student loan debt collectors were allowed to garnish my S.S.D.I. monthly benefits through Direct Express and never had this happen to me in the years I have had Direct Express services. $*** was taken from my account without notice!!! I am suffering from mental health disabilities and now it is effecting my disability a lot more knowing my monies are not safe with Direct Express any longer. This may effect my quality of life. I need this resolved A.S.A.P. Best regards, Mr. Paul Rivera. This is urgent. Thank you.
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Direct Express

Dispute a charge issue
Reported by GetHuman-bashfu
Mar 30th, 2019 - 6 mons ago
I have an issue with Direct Express too
Fixed
Seen by 9 customers so far
Similar issue to 8367 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-bashfu started working on this issue
Mar 30th 10:30pm
GetHuman-bashfu indicated the issue is not fixed yet.
Mar 31st 8:21am
GetHuman-bashfu indicated the issue is not fixed yet.
Mar 31st 8:23am