According to your website on my phone stated of a ATM transaction for $***.** on...

GetHuman2227650's customer service issue with Direct Express from February 2019

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The issue in GetHuman2227650's own words
According to your website on my phone stated of a ATM transaction for $***.** on ********. How could it be that sum ? What evidence (hard copy) that shows to the customer makes the transaction? Reply by my email address *****@***.com. I've attempted many times to get thru to customer services but it (recording) tell me to call back later. CFPB is aware of this thru me . My name is Charles Grant. I need a reply without tier * or * violating my rights under Federal law . (Electronic funds transfer act , section E.) & Privacy act of '**. When I call them back they better have adjusted. O C C knows this.
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Direct Express

Customer service issue
Reported by GetHuman2227650
Feb 17th, 2019 - 8 mons ago
I have an issue with Direct Express too
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Seen by 1 customer so far
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Timeline
GetHuman2227650 started working on this issue
Feb 17th 4:55pm