my social security was stolen from my Card and is being investigated by your level...

GetHuman-arieslad's customer service issue with Direct Express from February 2019

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The issue in GetHuman-arieslad's own words
my social security was stolen from my Card and is being investigated by your level * my problem is that somehow they changed my birthday date which is ********** and has always been that how is that possible there is a police report on this matter I can not activate my new card that was sent to me because of this matter my name is William H. McDonald I live at *** south Roanne st Anaheim Ca ***** last four of my social is **** I have on several calls to you and can never get through please help me get this straight my e-mail is *****@***.com my home phone is ***-***-**** thank you
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Direct Express

Customer service issue
Reported by GetHuman-arieslad
Feb 16th, 2019 - 8 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 7 customers so far
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GetHuman-arieslad started working on this issue
Feb 16th 12:31am