Why are they in business they never answer or they hang up ??
GetHuman2147774's customer service issue with Direct Express from February 2019
Help with my Direct Express issue
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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman2147774's own words
Get payment stopped and returned ... There was a payment made that shouldn't of been my homecare worker made a mistake so i been trying to get everything done to get it back since the day it was made to the company and i have been hung up on and put on hold some long that it kicks me off or i get need to call back i been trying day and night since the *st of this month now its the *th so why cant i get this issue taking care of when being put on hold from customer service numbers for almost hour and then disconnected multiple times a day after they take all my info from me
Because lady wouldn't listen to me and said transferred me but ** mins over and over just to be hung up on * days of this ****
Want them to stop payment and return so i can switch them
Tried everything i can do nothing back
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