I went to get money off my card on **-**-** at **:**pm PST. I was not able to receive...

GetHuman1691306's customer service issue with Direct Express from December 2018

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The issue in GetHuman1691306's own words
I went to get money off my card on **-**-** at **:**pm PST. I was not able to receive money off of it. So I contacted them by phone Direct Express. The gentleman told me that somebody tried accessing the account using the card at some place I can't remember. Anyways Direct Express put a stop on the card and sent me one out that night and that was Thursday night so Friday one business day Monday * business days Tuesday two business days and I was just trying to get a tracking number on the card.
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Direct Express

Customer service issue
Reported by GetHuman1691306
Dec 4th, 2018 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 3425 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman1691306 started working on this issue
Dec 4th, 2018 10:51pm