I’ve lost my card and for several days it works fine on PayPal until today i call to ch...
GetHuman-kctscpnn's customer service issue with Direct Express from December 2018
Help with my Direct Express issue
First: share to improve GetHuman-kctscpnn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kctscpnn's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman-kctscpnn a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kctscpnn may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-kctscpnn's own words
I’ve lost my card and for several days it works fine on PayPal until today i call to check the balance and it says yummy last * digits are not valid for some reason.. I’ve tried calling several time only to be kicked off the system and told to call back later for high call volume so I have not been able to ask for a new card yet.. now my card is not valid even if I wanted to transfer the funds I can’t cus my card doesn’t exist now plz help, I can’t pay my rent until I get the card or I was gonna transfer it all to my green dot to use on rent
GetHuman-kctscpnn did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman-kctscpnn fixed the problem
We are waiting for GetHuman-kctscpnn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.