I have numerous $*.** transactions to PlayStation on my Direct Express Card that are pe...

GetHuman-myaryank's customer service issue with Direct Express from November 2018

Help with my Direct Express issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-myaryank's own words
I have numerous $*.** transactions to PlayStation on my Direct Express Card that are pending there was only supposed to be one $** transaction to go through I need that money put back on my card please thank you
I want my money back please I am on a very low fixed income!
I have an issue with Direct Express too
How GetHuman-myaryank fixed the problem
The one time payment on the PlayStation was supposed to be **$ or I guess *.**$ and it went through * times. I want them cancelled and my money refunded! Or this investigated please!!!
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Direct Express

PlayStation
Customer service issue
Reported by GetHuman-myaryank
Nov 3rd, 2018 - 5 mons ago
I have an issue with Direct Express too
Fixed
GetHuman-myaryank shared how to fix
Seen by 12 customers so far
Similar issue to 2372 others
1 customer following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-myaryank started working on this issue
Nov 3rd, 2018 6:35am
GetHuman-myaryank confirmed the issue is fixed. Hooray!
Nov 13th, 2018 4:03am
GetHuman-myaryank indicated the issue is not fixed yet.
Nov 15th, 2018 7:21pm
GetHuman-myaryank indicated the issue is not fixed yet.
Nov 15th, 2018 7:23pm