Have wrote letters to try to resolve this. But never got a reply.
GetHuman-havefun's customer service issue with Direct Express from October 2018
Help with my Direct Express issue
GetHuman-havefun's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman-havefun a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-havefun's own words
Get account verification of monthly statements from July **** to July ****. ... Cannot speak and want to request card statements of July **** to ****. I have sent letters and have heard nothing. Plus need to address you have for me. Thank you*Also need to verify my address.
I cannot speak so I can't call.
I need for my apartment rental verification of my Direct Express monthly account statements from July **** to July ****.
Have been a customer for *-* years. And have enjoyed being able to use the Direct Express card. Shortly after getting the card I had a stroke that took my voice.
Have sent two letters and was never heard back.
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