I am currently working on collecting any and all Information I am able to... I have bee...

GetHuman-mhalleyc's customer service issue with Direct Express from October 2018

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The issue in GetHuman-mhalleyc's own words
I am currently working on collecting any and all Information I am able to... I have been having LARGE UNAUTHORIZED charges against my account for the past few months. I am fully aware that I am the one to keep my account safe... but I have been in a grievibg situation for the past year...and have been very vulnerable. I have basically had my account drained. I have made attempt to have someone look into fraudulent charges when I notify direct express.... but are simply told to file complaints with another department. I have been notifying the businesses that the online accounts were made to...the largest are to Walmart end home depot... Lowes... and cash ATM withdrawals.any suggestions to assist me would be appreciated.

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Direct Express

Customer service issue
Reported by GetHuman-mhalleyc
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2076 others
0 customers following this

Timeline

GetHuman-mhalleyc started working on this issue
Oct 16th, 2018 10:18pm

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