I need the card number and my payee gives me A card number. its not functioning on my a...

GetHuman1164488's customer service issue with Direct Express from September 2018

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The issue in GetHuman1164488's own words
I need the card number and my payee gives me A card number. its not functioning on my app......... i need to support issues and medication. for my sickness. She is either not giving me the right number or she does not want me to be able to look at the app deal. have s.s.i coming to card. I am worried and do not know whereabouts. i need help let me know card number or email me the one she has. need to pay shelter or wind up homeless hurricanes and earth quakes been happening. bodies floating on side of bayous and ditches. feels like another apacolypse. have fees and iquiery too pay also. let me know whats happening or what happens.
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Direct Express

Customer service issue
Reported by GetHuman1164488
Sep 19th, 2018 - 6 mons ago
I have an issue with Direct Express too
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Seen by 3 customers so far
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman1164488 started working on this issue
Sep 19th, 2018 6:57am