I need to talk with someone regarding my son's directexpress account. Due to his physic...

GetHuman1024930's customer service issue with Direct Express from August 2018

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The issue in GetHuman1024930's own words
I need to talk with someone regarding my son's directexpress account. Due to his physical and mental condition he has been in the hospital for over a week and will be in a nursing home for the next ** days to be followed by a rehab stay. His hospitalization and pending rehab is a suggestion of Adult Protection Service in Bryan*College Station, TX. I know this is an unusual situation but we need help. His mother and I are ** and ** and are having to deal with the situation. I have his DirectExpress card which he lost. Any help and quidance will be appreciated. He sustained a trauamatic brain injury four years ago and has memory trouble (I am not asking for password help) just direction of how to help hiim. Thanks. David Kucifer

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Direct Express

Customer service issue
Reported by GetHuman1024930
Aug 22nd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1370 others
0 customers following this

Timeline

GetHuman1024930 started working on this issue
Aug 22nd, 2018 9:26pm