I need to talk with someone regarding my son's directexpress account. Due to his physic...
GetHuman1024930's customer service issue with Direct Express from August 2018
4 views | 1370 similar | 0 following
Help with my Direct Express issue
First: share to improve GetHuman1024930's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1024930's next move: talk to Direct Express when they open.
Direct Express's call center is closed now. We will send GetHuman1024930 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1024930 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman1024930's own words
I need to talk with someone regarding my son's directexpress account. Due to his physical and mental condition he has been in the hospital for over a week and will be in a nursing home for the next ** days to be followed by a rehab stay. His hospitalization and pending rehab is a suggestion of Adult Protection Service in Bryan*College Station, TX. I know this is an unusual situation but we need help. His mother and I are ** and ** and are having to deal with the situation. I have his DirectExpress card which he lost. Any help and quidance will be appreciated. He sustained a trauamatic brain injury four years ago and has memory trouble (I am not asking for password help) just direction of how to help hiim. Thanks. David Kucifer
GetHuman1024930 did not yet indicate what Direct Express should do to make this right.
I have an issue with Direct Express too
How GetHuman1024930 fixed the problem
We are waiting for GetHuman1024930 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Direct Express customer problems.