Ray Collier Cancelled Card Number ****-****-****-****. Address **** Cedar Creek Cave Rd...

GetHuman-raycolli's customer service issue with Direct Express from July 2018

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The issue in GetHuman-raycolli's own words
Ray Collier Cancelled Card Number ****-****-****-****. Address **** Cedar Creek Cave Rd Greeneville TN *****. This makes at least the tenth time I have tried to resolve * fraudulent charges against my account. Every single time I have been transferred to another line and then promptly hung up on. I am beginning to wonder if someone in charge of this account isn't fraudulently with olding money themselves. I do believe the term is embezzlement. I have seen I am not the only one who has experienced this exact same problem. This is the third day I have contacted you and I have received absolutely no communication from you at all. This is the only income I have and now that card was cancelled and have not received replacement card I am penniless
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Direct Express

Customer service issue
Reported by GetHuman-raycolli
Jul 25th, 2018 - 10 mons ago
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
GetHuman-raycolli started working on this issue
Jul 25th, 2018 5:35pm
GetHuman-raycolli indicated the issue is not fixed yet.
Jul 25th, 2018 5:35pm