****o I am a direct express card holder. I just received a phone call on my cell phone...

GetHuman819975's customer service issue with Direct Express from June 2018

Help with my Direct Express issue
****o I am a direct express card holder. I just received a phone call on my cell phone from a private number. An automated voice stated my account was blocked and gave me a choice to unblock it by providing my account information. I am pretty sure this is a scam, and I wanted to provide a heads up to the issue.
I trust that Direct Express will make this right and come up with a resolution that is fair.
Help with my Direct Express issue
How GetHuman819975 fixed the problem:
Just ignored the call. No one here to talk to. Beware of these calls.
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Direct Express

Customer service issue
Reported by GetHuman819975
Jun 25th, 2018 - 2 mons ago
I have an issue with Direct Express too
Fixed
GetHuman819975 shared how to fix
Seen by 4 customers so far
Similar issue to 756 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman819975 started working on this issue
Jun 25th 9:11pm
GetHuman819975 indicated the issue is not fixed yet.
Jun 26th 2:56am
GetHuman819975 confirmed the issue is fixed. Hooray!
Jun 26th 10:12pm