Lost my card I called and cancelled it and pretended orbit someone else received it in...

GetHuman816175's customer service issue with Direct Express from June 2018

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Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
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The issue and preferred resolution, in GetHuman816175's own words:
Lost my card I called and cancelled it and pretended orbit someone else received it in the mail and activated it n put a pin I need new card that one cancelled
I trust that Direct Express will make this right and come up with a resolution that is fair.
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Direct Express

Customer service issue
Reported by GetHuman816175
Jun 24th, 2018 - 2 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 751 others
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Timeline
GetHuman816175 started working on this issue
Jun 24th 7:06pm