I lost my card on sunday june * i called and asked for a replacement was told that for...

GetHuman-jcheeney's customer service issue with Direct Express from June 2018

2 views
 | 
155 similar
 | 
0 following
Help with my Direct Express issue
Before contacting them, items GetHuman-jcheeney may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
GetHuman-jcheeney's next move: talk to Direct Express again when they open.
Direct Express's call center is closed now. We will send GetHuman-jcheeney a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-jcheeney's own words:
I lost my card on sunday june * i called and asked for a replacement was told that for **.** my xard would be ****pped monday and i would have my card by tuesday... its now Wednesday afternoon at *:** I have yet to receive my card I can't check on his location because I have no tracking number I would like my $**.** return to me seeing as I did not receive my car on the day that I was told it would be here. Would also like to know where my card is as i cant pay my cell phone bill and call or buy food for my kids till my card gets here
I trust that Direct Express will make this right and come up with a resolution that is fair.
Help with my Direct Express issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Direct Express's attention and get better help faster. Tap below to get started.
Having Direct Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Direct Express email you?
This email address isn't valid
Follow this issue
See how GetHuman-jcheeney fixes it.
This email address isn't valid

Direct Express

Customer service issue
Reported by GetHuman-jcheeney
Jun 6th, 2018 - 2 mons ago
I have an issue with Direct Express too
Not resolved
Seen by 2 customers so far
Similar issue to 155 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jcheeney started working on this issue
Jun 6th 5:48pm