i need someone to answer the phone and setup a simple moneygram

GetHuman739791's customer service issue with Direct Express from June 2018

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The issue in GetHuman739791's own words
my last four ssn ****. moriah **** is name on account* **********. *****@***.com. birthday ********** ... my name moriah ****. **** s broadway lot mhc-*, wichita, ks, *****. i have called direct express ** times today. got thru long enough to be sent a new card but i cant wait that long. i wanted to use the direct express cardless benefit access thru moneygram so i at least have some money for the weekend. the system just hangs up on me when im transfered. this is a friday. i gotta handle this now. *****@***.com. please do something
i need someone to answer the phone or call me. this should be an easy fix. i dont understand the problem here
ive been a customer for ten years.
I have an issue with Direct Express too
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Direct Express

direct access moneygram emergency money
Customer service issue
Reported by GetHuman739791
Jun 1st, 2018 - 2y ago
I have an issue with Direct Express too
Fixed
Seen by 4 customers so far
Similar issue to 199 others
0 customers following this
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman739791 started working on this issue
Jun 1st, 2018 8:43pm
GetHuman739791 indicated the issue is not fixed yet.
Jun 1st, 2018 8:43pm
GetHuman739791 indicated the issue is not fixed yet.
Jun 1st, 2018 8:49pm
GetHuman739791 indicated the issue is not fixed yet.
Jun 1st, 2018 8:51pm