I received a confirmation that my shoes were shipped however they shipped them to an a...

GetHuman1323107's customer service issue with DSW from October 2018

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The issue in GetHuman1323107's own words
I received a confirmation that my shoes were shipped however they shipped them to an address I have not lived at for four years. I changed my address with DSW I receive all my promotions in the mail at my correct address so I don’t know where they got that old address from. I need know who DSW used for shipping so DSW can call them and ask to hold it at their office or warehouse and I’ll have to drive and pick it up.
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DSW

Customer service issue
Reported by GetHuman1323107
Oct 12th, 2018 - a mon ago
I have an issue with DSW too
Not resolved
Seen by 2 customers so far
Similar issue to 513 others
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Timeline
GetHuman1323107 started working on this issue
Oct 12th 1:23am