DSW Phone Number

Calling DSW customer service faster by GetHuman

866-379-7463
Customer service
Current Wait: 21 mins (8m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Place an order"

Reasons customers like you called recently

Didn’t get to use my vip birthday gift card or free gift that I got from DSW because of...
Just want them to resend my confirmation email
When will I get E mail when my order will arrive. *****@***.com.***********
I was charged on July **th, but I did not purchase any products on that day.
I found the item in my order (**********) is now on sale with **% off. Can I ask for a...
My order still hasn't shipped
I have a DSW VIP account that I've had for years - I get the coupons in the mail, birth...
Shoes arrived with a small stain on one shoe.
I received a duplicate order which I did not place. I feel that when I return this orde...
My discounts weren’t all applied can this be fixed
I was told to supply my order number and my VIP promos would be manually applied. ** do...
Hi ! is the rules changes? I donate today * pair shoes and get $* reward...previous wee...
Help because I bought something n they saying it’s outta stock I am very sad and beyond...
I ordered * gift cards and not ONE of the gift receipts can open the cards. I called th...
I want to thank Tara Winston, Sales Supervisor, of the Charlottesville store. Not only...
See more recent reasons for calling

Help me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial866-379-7463
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial1:15pm
Navigate phone maze to a humanSay "Place an order"
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication87%
Quality of help72%
Customer votes5,296
Information last updatedSat Aug 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW's Best Toll-Free/800 Customer Phone Number

This is DSW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW agent. This phone number is DSW's Best Phone Number because 18,822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Cancel order, Wrong Item Received, Returns, Product Issues and other customer service issues. The DSW call center that you call into has employees from Phoenix, AZ / Nicaragua and is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST according to customers. In total, DSW has 1 phone number. It's not always clear what is the best way to talk to DSW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW - by phone or otherwise

While 866-379-7463 is DSW's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DSW customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DSW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.

What is GetHuman's Relationship to DSW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Xbox Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Xbox or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW Contact Info

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