DSW Phone Number

Calling DSW customer service faster by GetHuman

866-379-7463
Customer service
Current Wait: 18 mins (14m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 1:45pm
Get to a live person fastest: Say "Place an order"
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Customer Number 866-379-7463 - by the Numbers

Phone number to dial
866-379-7463
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial
1:45pm
Navigate phone maze to a human
Say "Place an order"
Average wait
14
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or chat
Quality of communication
53%
Quality of help
78%
Customer votes
5,301
Information last updated
Wed Apr 18 2018 10:00:00 GMT+0000 (UTC)

DSW's Best Toll-Free/800 Customer Phone Number

This is DSW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW agent. This phone number is DSW's Best Phone Number because 18,822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Cancel order, Wrong Item Received, Returns, Product Issues and other customer service issues. The DSW call center that you call into has employees from Phoenix, AZ or Nicaragua and is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST according to customers. In total, DSW has 1 phone number. It's not always clear what is the best way to talk to DSW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW - by phone or otherwise

While 866-379-7463 is DSW's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DSW customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DSW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.

What is GetHuman's Relationship to DSW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our eBay Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optus - Faults Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like eBay or Optus - Faults. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW Contact Info

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