DSW Phone Number

Calling DSW customer service faster by GetHuman

866-379-7463
Customer service
Current Wait: 21 mins (16m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Place an order"

Reasons customers like you called recently

Trying to use an offer code to place an order. Dsw.com is not accepting it. Can you hel...
I ordered two pair of shows on October ** ****, one was a pair of sneakers and one pai...
i cant use my rewars for my order
ITEM SHOWS IT SHIPPED ON ******* HOWEVER STILL HAS NOT BEEN DELIVERED. TRACKING INFO??
I recently got hired but I still have not received information on anything. When should...
Order says sku unavalibale
I ordered two items. One arrived and one did not. I tracked the order number, but it is...
I have never had so much trouble ordering anything from DSW on line. My email has been...
I sent you on october * a sandale that what I bought from your company by a fedex retur...
I placed an order on ***** and it still hasn’t shipped. I was wondering when I should e...
The last agent told me to contact you when I'm ready to place an order because they cou...
It has been a week and my item hasn’t even shipped yet so I would like a status update...
I’m attempting to put the **% off code from my email and it says expired. The date of e...
Placed an order last week- Vincent Camuto motorcycle boot.Order number ***********Ther...
can I use my code for dsw in the store or is it valid only online?
See more recent reasons for calling

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Customer Number 866-379-7463 - by the Numbers

Phone number to dial866-379-7463
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial2:30pm
Navigate phone maze to a humanSay "Place an order"
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication62%
Quality of help87%
Customer votes5,271
Information last updatedSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW's Best Toll-Free/800 Customer Phone Number

This is DSW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW agent. This phone number is DSW's Best Phone Number because 18,822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Product Issues, Wrong Item Received, Cancel order, Returns and other customer service issues. The DSW call center that you call into has employees from Phoenix, AZ / Nicaragua and is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST according to customers. In total, DSW has 1 phone number. It's not always clear what is the best way to talk to DSW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW - by phone or otherwise

While 866-379-7463 is DSW's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DSW customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DSW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.

What is GetHuman's Relationship to DSW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW Contact Info

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