DSW Phone Number

Calling DSW customer service faster by GetHuman

866-379-7463
Customer service
Current Wait: 24 mins (9m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel orderWrong Item ReceivedReturnsProduct IssuesA different issue
Get to a live person fastest: Say "Place an order"

Reasons customers like you called recently

My package says delivered but I didn’t receive
4 days ago
When I returned a pair of shoes on June **, I was told that I used $** of rewards that...
7 days ago
When I returned a pair of shoes on June **, the salesperson told me that I used $** in...
7 days ago
forgot to add promotions in my order
8 days ago
Need help setting up my account
9 days ago
I applied a coupon that says it worked but the discount was not applied
9 days ago
Says my order was delivered yesterday and it was not I couldn’t find it anywhere so a f...
a month ago
It's my last day to use my $** off my purchase since I made a purchase as a VIP member...
a month ago
Do i receive the free tote with my order
a month ago
How I didn’t recieve my free with purchase items
a month ago
I ordered * pairs of Nikes at $**.** each. One arrived today and although the paper tha...
a month ago
Hi, I recently placed my order of sneakers and it said I would get a free umbrella with...
a month ago
I would like to place an order in line and I have a discount for $**.When I am trying...
a month ago
ordered sneakers * weeks ago and still didn't get them
a month ago
I have been waiting over a month on my order***********. Reef Flip Flops. Can you pleas...
a month ago
See more recent reasons for callingHelp me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial
866-379-7463
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial
3pm
Navigate phone maze to a human
Say "Place an order"
Average wait
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, chat
Quality of communication
88%
Quality of help
73%
Customer votes
5,297
Information last updated
Sun Jun 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW's Best Toll-Free/800 Customer Phone Number

This is DSW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW agent. This phone number is DSW's Best Phone Number because 18,822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Cancel order, Wrong Item Received, Returns, Product Issues and other customer service issues. The DSW call center that you call into has employees from Phoenix, AZ / Nicaragua and is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST according to customers. In total, DSW has 1 phone number. It's not always clear what is the best way to talk to DSW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW - by phone or otherwise

While 866-379-7463 is DSW's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DSW customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DSW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.

What is GetHuman's Relationship to DSW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW Contact Info

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