DSW Phone Number

Call DSW customer service faster with GetHuman

866-379-7463
Customer service
Current Wait: 25 mins (16m avg)
Hours: Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Place an order"

Reasons customers like you called recently

*-* business days - ordered on ***** and several items are listed as in process. ORDER...
I ordered shoes a week ago and the order status still says ‘in progress’ and hasn’t bee...
I ordered a pair of boots and chose the shipping option to pick it up at my nearest DSW...
Order been in processing for a week
I am a very frustrated resident of Chatsworth in Durban. We having continuous problem e...
Part of an order was canceled but now the second part is not being shipped. Ordered rus...
Im put in a recent order for $*** and i didn't receive a receipt through my email...
Can't use my debit card to order. Keep getting try again later message
When will my order get shipped?
I have tried to order a pair of shoes called Rome Slip On by Naturalizer in navy blue...
Hi , someone used my card unauthorised to purchase products on your website . Please he...
OTTO OXFORD - KIDS Size * youth when will you have that size available?
Hi, My order has been in transit for the past ** days, I live in Davis which is around...
I ordered * pairs of shoes and I frequently order from DSW. But my last order was deli...
One shoe is missing from my package
See more recent reasons for calling

Help me with my issue

Customer Number 866-379-7463 - by the Numbers

Phone number to dial866-379-7463
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST
Best time to dial2:30pm
Navigate phone maze to a humanSay "Place an order"
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication62%
Quality of help87%
Customer votes5,271
Information last updatedFri Nov 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

DSW's Best Toll-Free/800 Customer Phone Number

This is DSW's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DSW agent. This phone number is DSW's Best Phone Number because 18,822 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-379-7463 include Cancel order, Wrong Item Received, Returns, Product Issues and other customer service issues. The DSW call center that you call into has employees from Phoenix, AZ / Nicaragua and is open Mon-Fri 9am-10pm, Sat 10am-10pm, Sun noon-9pm EST according to customers. In total, DSW has 1 phone number. It's not always clear what is the best way to talk to DSW representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DSW - by phone or otherwise

While 866-379-7463 is DSW's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact DSW please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DSW.

What is GetHuman's Relationship to DSW?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like DSW. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

DSW Contact Info

All DSW contacts
DSW Phone NumberBEST
DSW Live Chat
DSW Help Desk
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