Can I return items purchased online in-store?
Asked 6 months ago
Yes, you can return items purchased online at any DSW store. We understand that sometimes you may not be completely satisfied with your online purchase, and we want to make the return process as convenient as possible for you. Simply bring the items you wish to return, along with the original packing slip or online receipt, to any DSW store within 60 days of the purchase date. Our friendly staff will assist you with the return and process your refund. Please note that all returned items must be in their original condition, unworn, and with the original tags attached. Should you prefer, you can also initiate a return online by following the instructions on our website.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call DSW?
If you need to call DSW customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call DSWDSW
Find a list of many popular DSW questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call DSWDSW Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!