Can I return items purchased online in-store?

Asked a year ago
Yes, you can return items purchased online at any DSW store. We understand that sometimes you may not be completely satisfied with your online purchase, and we want to make the return process as convenient as possible for you. Simply bring the items you wish to return, along with the original packing slip or online receipt, to any DSW store within 60 days of the purchase date. Our friendly staff will assist you with the return and process your refund. Please note that all returned items must be in their original condition, unworn, and with the original tags attached. Should you prefer, you can also initiate a return online by following the instructions on our website.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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