I called DSW and was told there were ** people before me - seriously?

GetHuman742680's customer service issue with DSW from June 2018

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The issue in GetHuman742680's own words
The problem: I called DSW and was told there were ** people before me - seriously?
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DSW

Customer service issue
Reported by GetHuman742680
Jun 2nd, 2018 - 5 mons ago
I have an issue with DSW too
Not resolved
Seen by 4 customers so far
Similar issue to 521 others
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Timeline
GetHuman742680 started working on this issue
Jun 2nd 4:31pm