I do not ever complain about anything. For me to take the time to email a company just...

GetHuman6054841's customer service issue with DISH from May 2021

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The issue in GetHuman6054841's own words
I do not ever complain about anything. For me to take the time to email a company just to complain, must mean something went terribly wrong. All right carefully researched all the cable companies for at least a month before I chose DISH. You seemed to encompass everything I needed. I talked to one sales rep three times and another one time and they all assured me of the same details. I asked each one several times, “what is my bottom line. , PERIOD?? They all gave me the same quote. When the installer arrived, it was not anything like the representatives had told me. It cost me $** more a year. The worst part was, I was told I would get a free antenna, and now I have to pay $**. I did all this research and asked each one, “Are there any more expenses?” I do not want to come up the day of service and things are added onto my bill. Disappointedly they WERE. You cannot brush this off as a communication error, I have detailed notes on everything I was told!! I wrote down everything they said basically Word for Word, as they said it. There was no misunderstanding on my part! I thought dish might be different and I would know everything upfront, but I have found out that you are no better than any other company that comes out and adds HIDDEN FEES!! I would NEVER recommend dish to anyone!!!

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DISH

Customer service issue
Reported by GetHuman6054841
May 11th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1847 others
0 customers following this

Timeline

GetHuman6054841 started working on this issue
May 11th 2:00am

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