Before contacting them, items GetHuman2462674 may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman2462674's own words
Ever sense I put the Cricket sim card in my Galaxy S* it hasn't worked, no service.*When I signed up online with Cricket I was sent a sim card in the mail, I put the sim card in my Galaxy S* and worked for * day then stopped, went to the Cricket store * times, they told me I had to buy a new sim card, I called back to the customer service and asked them why I had to buy a new sim card when this one was a new one, I called at&t to make sure the phone was unlocked and Samsung they said yes it was. Samsung said to factory reset your phone so I did but still no service, I went to Walmart and bought a new sim card and sill the same thing, NO SERVICE. when I signed up with Cricket I called the phone * to make sure that my Galaxy S* was compatible with the Cricket sim card and they said yes, so I signed up, been having problems ever sense. I have called Cricket customer service multiple times and did not get anything resolved to this day, I feel Cricket owes me back money for a service that I did not receive (service not Renard) if there nothing you can do for me do not reply that will tell me Cricket is a rip off company and it will be spread around every where and if auto pay is NOT cut off and I'm charged next month for the Cricket so called service that don't work on my phone I will contact my attorney and sue Cricket for Services Not Renard. Please MAKE sure auto bill pay is OFF!, I do want my money back that I have paid for no service that I have paid Cricket for nothing * the ** $ I spent for a new sim card that didn't work, if not there are consequences, I'm not a fool, I know what's right . Jack Dunn
GetHuman2462674 did not yet indicate what Cricket Wireless should do to make this right.
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