notified by e*mail on **** that bill was due to be paid that day.i mailed the check for...

GetHuman-dhyland's customer service issue with Cox Communications from January 2019

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The issue in GetHuman-dhyland's own words
notified by e*mail on **** that bill was due to be paid that day.i mailed the check for full payment on ****.received message yesterday-could not reach bank as it was a saturday.called cox and made payment **** via credit card.received confirmation number of ***-** sat at approx.*** card charge posted ****.received an e-mail from cox on **** showing payment.Cox posted on **** instead of ****.*do not feel a late charge should be issued.will be going to the bank tomorrow to put stop payment notice on the original check*Richard Hyland -account number-****************.Can be reached at ***-***-**** or dhyland*@cox,net
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Cox Communications

Customer service issue
Reported by GetHuman-dhyland
Jan 13th, 2019 - 9 mons ago
I have an issue with Cox Communications too
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Seen by 2 customers so far
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GetHuman-dhyland started working on this issue
Jan 13th 8:57pm