I have a galaxy J*. I recently moved to Indiana. My husband has a different model and h...

GetHuman-todaloop's Service problem issue with Consumer Cellular from April 2020

Help with my Consumer Cellular issue
The issue in GetHuman-todaloop's own words
I have a galaxy J*. I recently moved to Indiana. My husband has a different model and has no Ptolemaic calling from the exact location I call from. My phone cuts out on every phone call and those on the other end can not hear me. If I hang up it says I am not in a service area. I have turned it totally off but it still happens. Could that model phone have a weak antenna ? If so what would you suggest?

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Consumer Cellular

Service problem issue
Reported by GetHuman-todaloop
Apr 26th, 2020 - 6 months ago
Fixed
Seen by 7 customers so far
Similar issue to 1204 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-todaloop started working on this issue
Apr 26th 3:04am
GetHuman-todaloop confirmed the issue is fixed. Hooray!
Apr 28th 11:23am

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