How Do I Activate My Consumer Cellular Phone?

You can activate your Consumer Cellular phone by logging into your account on the network's website and following the requested steps. Alternatively, reach out to the customer service department, and the activation will be done for you.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Consumer Cellular is a well-known mobile virtual network operator that works alongside AT&T and T-Mobile to offer coverage. The wireless provider offers no-contract mobile phones and service plans mainly to people aged 50 and above. Consumer Cellular was established over two decades ago with the belief that all people should have affordable reach to cellular services.

If you've ordered a consumer cellular phone, you might be wondering about the activation process.

How to Activate a Consumer Cellular Phone

Similar to many other network operators, Consumer Cellular offers its own phones, which are available from its online site. The devices range from flip phones to smartphones and the prices vary according to what one wants.

You can activate a Consumer Cellular phone online or by phone. If you've asked for the assignment of a new number by the network operator, your phone will come when it's already activated.

On the other hand, if you're porting or transferring your number from another carrier, you'll need to activate it. Follow the process below:

1. Log into "My Account" and choose "Activate Your Equipment"

2. Follow the requested steps to finish the activation process

3. If you're unable to follow the steps, simply call Consumer Cellular using a different line, and the activation will be done for you

Consumer Cellular makes the process of switching a number from another network as easy as possible. You'll only be required to offer a few details, and the transfer will be done within 24 hours. It's a hassle-free method, because you'll get to maintain your current phone number, and won't have to notify friends and family about a new one.

Moreover, if you don't want to get a new phone, you can connect a phone you already have to Consumer Cellular service. The network will send you a SIM Card with the activation code. However, your phone should be unlocked by the former provider and have GSM network technology compatibility. The Consumer Cellular SIM card usually works with devices used on the AT&T or T-Mobile networks.

APN Settings for Consumer Cellular Phone

Once you are done with the activation process, you ought to receive the APN settings. The APNs are necessary for internet and MMS. If you do not receive the settings, contact the Consumer Cellular customer care team.

Once you receive the APN settings, follow the steps given below to program them into the phone:

  • Android Smartphones:

1. Go to Settings>>More>>Mobile Networks>>Access Point Names>>Menu

2. Click on "Always Create a New APN" and enter the exact APN details you received on your phone into the APN field

3. Save the information and Restart your phone

4. Open your internet browser and test the connection. Also try to send some photo messages too

  • iPhone Gadgets:

1. On the main menu, head to Settings – Cellular

2. Ensure that you have switched on your Cellular Data

3. Navigate into Cellular data network.

4. Input the exact Consumer Cellular APN settings straight into the Cellular data field

If you're successful, you should have the ability to enjoy a fast internet connection under a Consumer Cellular data plan. However, if you experience problems, don't hesitate to call Consumer Cellular Customer Support.

Does Consumer Cellular Charge an Activation Fee?

No, Consumer Cellular does not charge any fee activating its phones and SIM cards. The free activation applies to new, replacement and upgrade cellular purchases. Customers also get free shipping on top of the free of charge activation. The free activation and shipping live up to Consumer Cellular's mission to offer customers affordable access to mobile convenience.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Activate My Consumer Cellular Phone?

Why does GetHuman Write How-to Guides for Consumer Cellular Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Consumer Cellular in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Activate My Consumer Cellular Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Consumer Cellular

Asked 5 years ago
Updated 4 years ago
Viewed 221,925 times
Consumer Cellular
Activating your Consumer Cellular phone
activating a Consumer Cellular phone

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!