Consumer Cellular Customer Service

Contact Consumer Cellular & solve common issues

Use Consumer Cellular's Phone Number

Consumer Cellular's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Consumer Cellular. Below you will also find the phone and non-phone-based contact information we've gathered.

Consumer Cellular: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Consumer Cellular.
There's more!
Click below to show 13 more questions, answers, and complete guides to common Consumer Cellular customer support problems.

Contacting Consumer Cellular customer support

Below you can compare and contrast the 3 ways to contact Consumer Cellular by looking at which ones are the fastest and which ones other customers recommend the most for solving Consumer Cellular customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Consumer Cellular across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
888-345-5510
Customer Service
31 mins331
Service@consumercellular.com
Customer Service
< 38 hrs165
Online Help at consumercellular.com
Customer Service
< 2 hrs163

Recent reasons customers contacted Consumer Cellular:

How do i email you with problems
Why is they not email service for this problem...
I am in thiland how can i use my phone i can not get on internet ,can i get skim card...
I just activated my cellphones through consumer cellular. What is my phone number or ho...
I do not want my personal number on outgoing calls
Customer service just passes you from one person to another. And at the end problem isn...
Red's a Brandon card, need help setting up my voicemail
Bate and Switch with purchase of a new phone*Account * ********* * *I was told by a Cus...
I am traveling and out of the country I notified consumer cellular of the trip and nece...
Received new SIM card. Called to activate. Received notice that service was updated. In...
Transferring service from Consumer Cellular to Lively and they need a Port Transfer PIN...
This is an ongoing issue. I am in Thailand. I had to purchase a new phone because I los...
trying to tell consumer cellular my new card number so they can get the last payment...
I recently lost my Moto phone. i wish to purchase one on your website: the ZMax...
Wrote detailed email message to Service@ConsumerCellular.com only to have it rejected b...

Help me with my issue

Does GetHuman work with Consumer Cellular?

GetHuman does not work with Consumer Cellular's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Consumer Cellular at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Consumer Cellular's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Consumer Cellular at a Glance

Consumer Cellular has no chat option
Consumer Cellular has 1 customer email
Consumer Cellular has 1 help forum
Consumer Cellular has no twitter handle
Consumer Cellular has no facebook page
Contact information overview

Answered on this page:

Does Consumer Cellular offer family plans or discounts for multiple lines?
Are there any additional charges for roaming or using my cellphone internationally with Consumer Cellular?
Does Consumer Cellular offer international calling plans?
What is the coverage area for Consumer Cellular service?
Can I bring my own device to Consumer Cellular?
What Questions Should I Ask Consumer Cellular When Shopping for a Cellphone Provider?
How Do I Get Consumer Cellular to Lower My Monthly Rate?
Solutions to common issues

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