Is Consumer Cellular Cellphone Service Any Good?

There are many things than can improve on a company, but next you have recognition and value that make a good company unforgettable. Consumer Cellular is one company that has been recognized by PC magazine, J.D. Power and the Better Business Bureau. Another feat worth mentioning is the plans that it does provide to its customers as well as discounts and the free SIM card for new consumers who want to bring their own phones.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

There are so many mobile service providers available it's almost impossible to know which ones are among the best. This guide is going to go into a few details about Consumer Cellular, including what kinds of plans and discounts are offered as well as a few awards and recognition. Read on to learn more about this innovative company.

Awards and Recognition

First, Consumer Cellular has been featured in PC magazine Annual Reader's Choice Awards for the eighth year as of this writing, and it also is recognized by the Better Business Bureau as an A rated business since 1999.

J.D. Power is known as a leading marketing research firm and it has rated Consumer Cellular 11 times for outstanding customer service and the review platform Shopper Approved has over 492,000 5-star reviews for Consumer Cellular.

Plans and Discounts

With Consumer Cellular, you can get payment plans on the latest phones for as little as $10 per month. Service plans for one line are between $25 and $60, these plans also include unlimited talk and text. Talk only plans are either $15 for 250 minutes or $20 for unlimited minutes. Plans also start at $20 a month for 250 minutes of talk and unlimited text. Multiple line discounts are available as an option for a maximum of three lines. You can expect your rate to be between $18 and $30 per month for three lines if you want the unlimited talk and text plan.

Bring-your-own-phone is also a popular plan offered by many mobile service providers. You can keep your phone and buy a SIM card for a small fee instead of purchasing a new phone. Consumer Cellular offers its SIM card kit for free, but the company reminds its customers to check that their phones are unlocked and compatible with its GSM network.

Another great thing about this company is that it's for anyone who signs up, but AARP members receive a monthly 5% discount and a 45-day risk-free money back guarantee. Anyone who qualifies as a new member is given the option to enroll in AARP at checkout. To learn more or to talk to someone, please call Consumer Cellular customer service.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Is Consumer Cellular Cellphone Service Any Good?

Why does GetHuman Write How-to Guides for Consumer Cellular Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Consumer Cellular in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Consumer Cellular Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Consumer Cellular

Asked 3 years ago
Updated 2 years ago
Viewed 192,626 times
Consumer Cellular
How good is Consumer Cellular
Is Consumer Cellular any good

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!