Coinbase Customer FAQ

As a platform with a strong commitment to security, Coinbase might cancel transactions for various reasons. These include suspected fraudulent behavior, issues with your bank or credit card, insufficient funds, or triggering of their internal risk system. Make sure your account is fully verified, the card details or bank account you are using are correct, and you have enough funds. Also, checking with your bank could also provide insight, as they may be blocking the transaction due to their own security measures. As a last measure, try decreasing the amount of the transaction, as it's possible it might be too large for a single purchase.

Coinbase doesn't currently allow users to change account names for security and regulatory compliance reasons. These measures are put in place to protect user information and prevent fraudulent activity. The name on your Coinbase account should match the name on your legal ID. If you've legally changed your name, you can try reaching out to Coinbase support to see if they can assist in updating your account information. Please remember to maintain security by never sharing sensitive account details through unsecured methods.

There could be a few reasons why your wire transfer funds haven't arrived yet. It usually takes 1-3 business days for a wire transfer to be processed. If you haven't waited this long, it's possible the transfer is still being processed. It's also possible that there was an issue with the bank details provided. Ensure that they're correct and match the bank account that's linked to your Coinbase account. Additionally, transfers may be delayed due to holidays or weekends. If you've waited more than three business days, checked your bank details, and there's no holiday or weekend delay, please reach out to our support team.

Spiacenti per il problema che stai affrontando. Se sospetti un uso fraudolento dei tuoi dati su Coinbase, dovresti agire immediatamente. Prima di tutto, cambia la tua password Coinbase e le password di qualsiasi altro account collegato, come la tua email personale. Successivamente, abilita l'autenticazione a due fattori per un ulteriore livello di sicurezza. Se le transazioni fraudolente sono già avvenute, contatta immediatamente il tuo istituto bancario o fornitore di carte di credito per segnalare le transazioni sospette. Ricorda, la protezione dei tuoi dati personali è estremamente importante, quindi prendi sempre precauzioni per assicurarti che le tue informazioni rimangano al sicuro.

When you sell Bitcoin on Coinbase, the currency you traded it for will appear in your Coinbase account. If you sold Bitcoin for a fiat currency like USD or EUR, that amount will be deposited into your Coinbase Fiat Wallet. If you sold Bitcoin for another cryptocurrency, the new crypto will appear in its respective wallet. However, please note that it may take some time for the transaction to process. Ensure to check your account after a while to confirm the transaction's success.