I have been emailing for weeks it's been at least six weeks since I've been able to acc...

GetHuman4938850's Hacked Account issue with Coinbase from June 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4938850's own words
I have been emailing for weeks it's been at least six weeks since I've been able to access my coinbase account. I send an email May **th I think is the last one did it said went through I still have not received anything back from you guys I don't know if my account is still there or if it's not I can't access it I called once I realized something was going on and deactivated it I have heard nothing from anyone sense I've got a couple of emails saying you had specialist looking into it or something it would be resolved promptly and I haven't heard anything

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Coinbase

Hacked Account issue
Reported by GetHuman4938850
Jun 11th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1541 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Government issued photo ID

Timeline

GetHuman4938850 started working on this issue
Jun 11th 4:38am
GetHuman4938850 indicated the issue is not fixed yet.
Jun 14th 6:05am
GetHuman4938850 indicated the issue is not fixed yet.
Jun 14th 6:58am