I recently changed my internet provider and no longer have access to the email address...

GetHuman4801986's customer service issue with Coinbase from May 2020

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Account name, Account email, Account phone number, and Government issued photo ID
The issue in GetHuman4801986's own words
I recently changed my internet provider and no longer have access to the email address associated with my coinbase account...I have went through the verification process for a new email address numerous times but the system will not recognize that my ID and webcam picture are the same...I also followed Coinbase instructions for opening up another account with the same Bank and phone number...but can not access that account because of password problem..

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Coinbase

Customer service issue
Reported by GetHuman4801986
May 10th, 2020 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1392 others
0 customers following this

Timeline

GetHuman4801986 started working on this issue
May 10th 10:52pm
GetHuman4801986 indicated the issue is not fixed yet.
May 13th 11:56pm
GetHuman4801986 indicated the issue is not fixed yet.
May 14th 12:01am