On July **th my Coinbase account was hacked. I've not had any one on one contact with C...

GetHuman3386216's Account hacked issue with Coinbase from August 2019

Help with my Coinbase issue
The issue in GetHuman3386216's own words
Trying to verify that Coinbase recognizes that transactions performed on my account were fraudulent and to stop debiting my account for the funds in question. They also must enable my account again. ... On July **th my Coinbase account was hacked. I've not had any one on one contact with Coinbase support to discuss*resolve this issue. Still waiting.
That I was essentially robbed using their platform.
A phone call to discuss the hack and its resolution.
* years
Several calls (unanswered and disconnected) and numerous emails.
How GetHuman3386216 fixed the problem
I called Coinbase for the **th or more time I was able to get through. This was at *:**AM PT. Not sure why it worked as the other times they had a recording that said they were busy and then it just disconnected you. It's been a month since the fraudulent activity occurred and the Coinbase rep said they would escalate the issue. They didn't give me a timeframe, just that it would be addressed right away.
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Coinbase

Coinbase exchange
Account hacked issue
Reported by GetHuman3386216
Aug 7th, 2019 - 2 years ago
Fixed
GetHuman3386216 shared how to fix
Seen by 18 customers so far
Similar issue to 1481 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Government issued photo ID

Timeline

GetHuman3386216 started working on this issue
Aug 7th, 2019 5:57pm
GetHuman3386216 indicated the issue is not fixed yet.
Aug 7th, 2019 10:41pm
GetHuman3386216 indicated the issue is not fixed yet.
Aug 8th, 2019 3:45pm
GetHuman3386216 confirmed the issue is fixed. Hooray!
Aug 8th, 2019 6:28pm