I have tried to cancel my account with class pass and have not succeeded. There must be...

GetHuman-allistan's customer service issue with ClassPass from November 2019

Help with my ClassPass issue
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The issue in GetHuman-allistan's own words
I have tried to cancel my account with class pass and have not succeeded. There must be something wrong with the website because it has had me going in circles and I can’t cancel. They charged me for a month after I thought I canceled it. I’m just really disappointed, have never even used the service!!! I want a refund for the &** they charged me after I thought I canceled it. I want an email or phone call with someone that can help, but there is absolutely none of that because it’s like they’re scamming people. I’m just really disappointed.

GetHuman-allistan did not yet indicate what ClassPass should do to make this right.

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ClassPass

Customer service issue
Reported by GetHuman-allistan
Nov 6th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2372 others
0 customers following this

Timeline

GetHuman-allistan started working on this issue
Nov 6th, 2019 12:57am
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Nov 6th, 2019 12:57am
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Nov 6th, 2019 12:59am
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Nov 6th, 2019 12:59am
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Nov 6th, 2019 12:59am