What happens if I miss a class I booked?

Asked 6 months ago
If you miss a class you booked with ClassPass, there are a few things that may happen depending on the studio's cancellation policy. In most cases, you will be charged a late cancellation fee. The exact fee varies depending on the studio and your location. However, if you cancel within the studio's cancellation window, which is usually around 12-24 hours before the class starts, no fee will be charged. Additionally, if you have a class pack or membership with ClassPass, you may lose a class credit for missing the booked class. It's important to check the studio's cancellation policy before booking to avoid any surprises or penalties. Remember to manage your reservations responsibly and cancel in a timely manner to ensure a positive ClassPass experience.
Answered Nov 1, 2023

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