What is the ClassPass cancellation policy?

ClassPass has a specific cancellation policy that ensures both users and studios are treated fairly. Generally, if a user needs to cancel a reservation for a class, it is advisable to do so at least a certain amount of time in advance, typically around twelve hours before the class begins, to avoid penalties. Failure to cancel within this timeframe may result in a late cancellation fee or a deduction of credits from the user's account. For users who frequently need to adjust their schedules, ClassPass also allows them to use a flexible scheduling option, which can be beneficial. It is important for users to review their specific membership type and local studio policies, as these can sometimes vary. Furthermore, users experiencing ongoing issues can refer to the official ClassPass website, where they can find detailed information about the cancellation policy as it relates to their account and specific classes. The website includes resources that can help clarify any uncertainties regarding policies or procedures.