I currently did not realize I have had an active membership ($**) a month for the last...
GetHuman-bellkay's customer service issue with ClassPass from February 2019
Help with my ClassPass issue
First: share to improve GetHuman-bellkay's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bellkay's next move: go to the ClassPass help center.
ClassPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bellkay will want to follow the link below to head to their help center. We will check on GetHuman-bellkay later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bellkay may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman-bellkay's own words
I currently did not realize I have had an active membership ($**) a month for the last almost year. As I have not used this membership but have continued to pay I wanted to know if there was anyway I could be refunded as I didn’t realize I had and meant to cancel this membership. (Trying to pay for a wedding and didn’t realize this was $*** lost) thank you so much for any help you could offer!! My email with the account is B*****@***.com
GetHuman-bellkay did not yet indicate what ClassPass should do to make this right.
I have an issue with ClassPass too
How GetHuman-bellkay fixed the problem
We are waiting for GetHuman-bellkay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.