I currently did not realize I have had an active membership ($**) a month for the last...

GetHuman-bellkay's customer service issue with ClassPass from February 2019

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The issue in GetHuman-bellkay's own words
I currently did not realize I have had an active membership ($**) a month for the last almost year. As I have not used this membership but have continued to pay I wanted to know if there was anyway I could be refunded as I didn’t realize I had and meant to cancel this membership. (Trying to pay for a wedding and didn’t realize this was $*** lost) thank you so much for any help you could offer!! My email with the account is B*****@***.com
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ClassPass

Customer service issue
Reported by GetHuman-bellkay
Feb 7th, 2019 - 3 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 2 customers so far
Similar issue to 819 others
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Timeline
GetHuman-bellkay started working on this issue
Feb 7th 11:19pm