I signed up for a class at Unfold studio and they locked the door early and refused to...

GetHuman-evacme's customer service issue with ClassPass from August 2018

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The issue in GetHuman-evacme's own words
I signed up for a class at Unfold studio and they locked the door early and refused to let me in. I was on time and they ignored my knocking. (The instructor made eye contact with me through the glass door.) I called the studio and left a message at the time of this incident. I believe I was wrongfully turned away from this class, and I would like the fee waived please. I would also like to file a complaint against this studio and request they be removed from ClassPass listings.
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ClassPass

Customer service issue
Reported by GetHuman-evacme
Aug 26th, 2018 - 4 mons ago
I have an issue with ClassPass too
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Seen by 4 customers so far
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GetHuman-evacme started working on this issue
Aug 26th 5:38pm