I am currently doing the free month trial of class pass. I had a Pure Barre class booke...

GetHuman969383's customer service issue with ClassPass from August 2018

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The issue in GetHuman969383's own words
I am currently doing the free month trial of class pass. I had a Pure Barre class booked for today at * pm. This morning I woke up and wasn't feeling well, but it was past the ** hour point of canceling the class. I called Pure Barre right away and told them I couldn't make it and they said they would mark me as attended so I wouldn't get charged, but to contact Class Pass so I could get the * credits back to use for another class. Again, I would really like to try one more class to see if it is something I would want to continue doing!
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Customer service issue
Reported by GetHuman969383
Aug 9th, 2018 - 8 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 2 customers so far
Similar issue to 135 others
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GetHuman969383 started working on this issue
Aug 9th, 2018 2:33am