My name is Jason Dockendorf. I ordered online today and when I went to location after I...

GetHuman-rockendo's customer service issue with Chipotle Mexican Grill, Inc. from January 2019

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The issue in GetHuman-rockendo's own words
My name is Jason Dockendorf. I ordered online today and when I went to location after I received the confirmation at the directed time I was told that they did not have my order, and had no answer or explanation, or offer to fix the problem. I showed them the confirmation and location, and time it was to be ready, and was just told “I don’t have anything, so I don’t know”. I was told I could get in line and wait to just reorder what I wanted and had already paid for. The line was at least a **-** minute wait. **I work in the restaurant business, and this was absolutely the worst customer service I have ever seen. Horrible. *I want my money refunded immediately. *My name again is Jason Dockendorf*The charge was $**.** for which I received nothing. *The address of the location was***** White Bear Ave N*Maplewood, MN****.***.****
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-rockendo
Jan 4th, 2019 - 4 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
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GetHuman-rockendo started working on this issue
Jan 4th 6:30pm