Chipotle Mexican Grill, Inc. Customer FAQ

You can file a complaint directly through the Chipotle website. Head to the 'Contact Us' section and fill out the form given with all the necessary details including your concerns about cleanliness at a specific location. Alternatively, you can also voice your complaint through the Chipotle app. Choose the feedback option and provide details about your experience. Your concerns will be forwarded to the appropriate department for review.