Tried to use the app and website using the SAME LOGIN IVE HAD AND USED FOR * YEARS. Ne...
GetHuman934621's customer service issue with Chipotle Mexican Grill, Inc. from July 2018
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The issue in GetHuman934621's own words
Tried to use the app and website using the SAME LOGIN IVE HAD AND USED FOR * YEARS. Neither one will let me in. Tried to reset password thinking that might be the issue but CHIPOTLE website says it cannot find me. Then tried to create a new account with same information - won't let me do that either. Keep getting the same message ..." Please contact customer support" - but with NO INSTRUCTIONS ON HOW TO DO THAT ANYWHERE.**One of the worst customer experiences I've had. completely and utterly thoughtless. Do you know what UX is? Perhaps you should hire someone who does...
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