I ordered two books from Chegg. When I was done with them (well before they were due...
GetHuman-gwennabe's Overcharge on Account issue with Chegg from January 2020
Help with my Chegg issue
The issue in GetHuman-gwennabe's own words
I ordered two books from Chegg. When I was done with them (well before they were due), I sent them both back in the same box. A couple of weeks later, I was charged a late fee ($*.**) on only ONE of the books, despite sending them in the same box, meaning if they received one, they received the other. I called and talked with a Chegg support person and they explained I was to be reimbursed my money in * business days. Yesterday was the fifth business day and I have yet to be reimbursed.
GetHuman-gwennabe did not yet indicate what Chegg should do to make this right.
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