I have had a few issues with the billing portion of Chegg's services. **My monthly subs...

GetHuman-ochoasol's customer service issue with Chegg from September 2018

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The issue in GetHuman-ochoasol's own words
I have had a few issues with the billing portion of Chegg's services. **My monthly subscription for Chegg Study was purchased March *, ****. The order * is **ED*Y*B. I canceled my membership prior to May *, ****, but was still charged. Not only was my subscription not canceled, but I noticed I was also double charged.**I have duplicate charges to my PayPal account on the following dates: *-March *, *****-May *, ******Though I canceled several months ago, I have been charged on the following dates as well:*June *, *****July *, *****August *, *****September *, ******Please advise on how to move forward towards my refund.
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Chegg

Customer service issue
Reported by GetHuman-ochoasol
Sep 27th, 2018 - 18d ago
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Timeline
GetHuman-ochoasol started working on this issue
Sep 27th 8:37pm