I have had a few issues with the billing portion of Chegg's services. **My monthly subs...
GetHuman-ochoasol's customer service issue with Chegg from September 2018
Help with my Chegg issue
First: share to improve GetHuman-ochoasol's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ochoasol to get a Chegg rep on the line!
Always use the GetHuman Phone tocall Chegg. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-ochoasol's own words
I have had a few issues with the billing portion of Chegg's services. **My monthly subscription for Chegg Study was purchased March *, ****. The order * is **ED*Y*B. I canceled my membership prior to May *, ****, but was still charged. Not only was my subscription not canceled, but I noticed I was also double charged.**I have duplicate charges to my PayPal account on the following dates: *-March *, *****-May *, ******Though I canceled several months ago, I have been charged on the following dates as well:*June *, *****July *, *****August *, *****September *, ******Please advise on how to move forward towards my refund.
GetHuman-ochoasol did not yet indicate what Chegg should do to make this right.
I have an issue with Chegg too
How GetHuman-ochoasol fixed the problem
We are waiting for GetHuman-ochoasol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster: