I was about to cancel my chegg subscription before May and I was offered a promotion of...

GetHuman-mankitch's customer service issue with Chegg from May 2018

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The issue in GetHuman-mankitch's own words
I was about to cancel my chegg subscription before May and I was offered a promotion of $* dollar for May if I keep my suscription. Why was I charged $**.**?
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Chegg

Customer service issue
Reported by GetHuman-mankitch
May 18th, 2018 - a yr ago
I have an issue with Chegg too
Fixed
Seen by 7 customers so far
Similar issue to 253 others
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Items needed
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Billing address
Email address on the account
Timeline
GetHuman-mankitch started working on this issue
May 18th, 2018 8:02pm
GetHuman-mankitch indicated the issue is not fixed yet.
May 21st, 2018 1:51am
GetHuman-mankitch indicated the issue is not fixed yet.
May 21st, 2018 1:52am