My fiance woke up this morning and his account is negative for the monthly fee. His tax...

GetHuman5164147's customer service issue with Chase from January 2021

Help with my Chase issue
The issue in GetHuman5164147's own words
My fiance woke up this morning and his account is negative for the monthly fee. His tax return is going to be going in that account as soon as they accept it. Is there anything that can be done about the monthly fee?

GetHuman5164147 did not yet indicate what Chase should do to make this right.

How GetHuman5164147 fixed the problem
I got a hold of chase thru Twitter. Chase support. I told them what the problem was and explained things to them and they reversed the funds taken out of the account. Now his account is in good standings.
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Chase

Customer service issue
Reported by GetHuman5164147
Jan 20th, 2021 - 2 months ago
Fixed
GetHuman5164147 shared how to fix
Seen by 5 customers so far
Similar issue to 3267 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5164147 started working on this issue
Jan 20th 6:13pm
GetHuman5164147 confirmed the issue is fixed. Hooray!
Jan 20th 10:23pm