It's Friday ****. Back online. Please advise I'm still waiting for Chase via GetHuman. *:** PM CDST sorry can't wait longer. Will try tomorrow. Perhaps you can email me *****@***.com. Need Chase authorization that you will not process our June ** payment -- even if you find it. Then I will make the $*,***.** payment again. URGENT.

GetHuman5044530's customer service issue with Chase from July 2020

Help with my Chase issue
The issue in GetHuman5044530's own words
I made a payment for my Visa on chase.com on June **. Cfm *********. $*,***.**. Urgent. Can't use credit card. No response from Visa.

GetHuman5044530 did not yet indicate what Chase should do to make this right.

Been with Visa for ** years
About two dozen wasted phone calls. Can't reach anyone
How GetHuman5044530 fixed the problem
called Chase.com at ***-***-****, selected "*" and this time someone answered. Prior **-** calls got no answer. Thank you, GetHuman, for this suggestion.
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Chase

Customer service issue
Reported by GetHuman5044530
Jul 8th, 2020 - 3 months ago
Fixed
GetHuman5044530 shared how to fix
Seen by 27 customers so far
Similar issue to 3853 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5044530 started working on this issue
Jul 8th 7:58pm
GetHuman5044530 indicated the issue is not fixed yet.
Jul 9th 12:26am
GetHuman5044530 indicated the issue is not fixed yet.
Jul 10th 3:42pm
GetHuman5044530 indicated the issue is not fixed yet.
Jul 10th 3:55pm
GetHuman5044530 indicated the issue is not fixed yet.
Jul 10th 3:55pm
GetHuman5044530 indicated the issue is not fixed yet.
Jul 10th 4:07pm
GetHuman5044530 indicated the issue is not fixed yet.
Jul 10th 4:51pm
GetHuman5044530 confirmed the issue is fixed. Hooray!
Jul 10th 4:51pm
GetHuman5044530 confirmed the issue is fixed. Hooray!
Jul 10th 4:55pm

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