I was given an offer for *** if I open a new account with direct deposit, this was in A...

GetHuman3031863's customer service issue with Chase from June 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman3031863's own words
I was given an offer for *** if I open a new account with direct deposit, this was in April. Social security never made a note of the change or did anything with voided check and routing number. I since then had another account with direct deposit before June * but the banker said they could not honor that. When the previous banker said she would but is now on maternity leave. I was recommended to this bank by my aunt as being a great bank.
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Chase

Customer service issue
Reported by GetHuman3031863
Jun 4th, 2019 - a mon ago
I have an issue with Chase too
Not resolved
Seen by 3 customers so far
Similar issue to 4942 others
0 customers following this
Timeline
GetHuman3031863 started working on this issue
Jun 4th 4:36pm
GetHuman3031863 indicated the issue is not fixed yet.
Jun 4th 8:40pm