I’m trying to deposit money into my new chase account and it’s not letting me login online

GetHuman1799497's customer service issue with Chase from December 2018

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GetHuman1799497's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (10 mons ago)
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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1799497's own words
The problem: I’m trying to deposit money into my new chase account and it’s not letting me login online
GetHuman1799497 did not yet indicate what Chase should do to make this right.
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Chase

Customer service issue
Reported by GetHuman1799497
Dec 20th, 2018 - 10 mons ago
I have an issue with Chase too
Not resolved
Seen by 2 customers so far
Similar issue to 2458 others
0 customers following this
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Timeline
GetHuman1799497 started working on this issue
Dec 20th, 2018 3:14pm