Ok so I had unauthorized use on my card .reported it and was credited my money back , i...

GetHuman979564's customer service issue with Chase from August 2018

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The issue in GetHuman979564's own words
Ok so I had unauthorized use on my card .reported it and was credited my money back , it was decided that the charges would stand so weeks later money was taken out of account with no warmingthis put me in the red . Now my account is piled up fees.haventuse account in three months and receive call yesterday saying my account will be closed today if I didn't set up something to catch it the balance back up I can't pay the whole amount today but I can pay it like half of it and then the rest next week
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Chase

Customer service issue
Reported by GetHuman979564
Aug 11th, 2018 - a yr ago
I have an issue with Chase too
Fixed
Seen by 6 customers so far
Similar issue to 878 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman979564 started working on this issue
Aug 11th, 2018 4:27pm
GetHuman979564 indicated the issue is not fixed yet.
Aug 11th, 2018 8:48pm