When my car check being rejected for cash but not for debit cash back - To with draw mo...

GetHuman-divinelo's customer service issue with Chase from April 2018

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Help with my Chase issue
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The issue and preferred resolution, in GetHuman-divinelo's own words:
To with draw money . at the ACM I cannot receive any rain but I can do debit cash back ... When my car check being rejected for cash but not for debit cash back
recently and I had to propagate a check from out of town that said it it was caused by May *st and I deposited on April **th now it's saying that I'm in the negative almost six hundred bucks
why is that I just want to know if I'm covered because someone it should me and gave me a check that bounced does my bank cover that or do I have to pay that why didn't they catch it in first place I don't understand
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Chase

Customer service issue
Reported by GetHuman-divinelo
Apr 23rd, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-divinelo started working on this issue
Apr 23rd 9:09pm