This is Fixed Now.
GetHuman404457 got this Chase customer service issue fixed. Victory!

Fix my mobile account

Chase

Customer service issue
Reported by GetHuman404457
Feb 2nd, 2018 - 23d ago
First: items GetHuman404457 may need along the way
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman404457 started working on this issue
Feb 2nd 11:32pm
GetHuman404457 confirmed the issue is fixed. Hooray!
Feb 2nd 11:32pm